Mat6 tube Privacy Policy – Malaysia Data Security

1Introduction & Scope of Privacy Policy

Mat6 Tube ("we", "our platform") understands that your privacy is a matter we take very seriously. As an online Sports Betting and casino platform operating for Malaysian users, we are bound by Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that your personal data is always handled in a responsible, secure, and transparent manner.

This Privacy Policy explains: the types of personal information we collect from you; the purposes for which that information is collected and used; how we protect your information; who your information may be shared with; and your rights in relation to your personal data.

This policy applies to all users of the platform Mat6 Tube, including website visitors, registered members, and anyone who interacts with our services — whether through our website, mobile app, or customer support channels.

2Personal Data We Collect

Mat6 Tube collects several categories of information to provide you with the best possible service:

Registration & Identity Information:

• Full name, date of birth and identification card number (for age verification and KYC purposes)
• Email address and Malaysian mobile number
• Password (stored in encrypted hash format — we do not store passwords in plain text)
• Current residential address in Malaysia

Financial & Transaction Information:

• Payment method account details used, such as account numbers DuitNow, wallet ID Touch 'n Go eWallet, GrabPay, or FPX bank account details
• Deposit and withdrawal transaction history
• Betting and gaming history on the platform Mat6 Tube

Technical & Usage Information:

• IP address, device type and operating system version
• Browser type and version
• Cookie data and session usage data
• Activity logs and pages visited within the platform

We only collect information that is strictly necessary for the stated purposes. Mat6 Tube does not collect sensitive data that is irrelevant to our services.

3How We Use Your Data

The information we collect is used solely for the following purposes:

• Account Management: Registering and verifying your account, processing secure logins, and managing your member profile on Mat6 Tube.
• Transaction Processing: Processing deposits and withdrawals via local Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX.
• Service Provision: Enables you to access games, place bets on football, baccarat, blackjack, cricket, e-sports, and all other services on the platform.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multiple account usage, and any other violations Terms & Conditions.
• Legal Compliance: To meet KYC (Know Your Customer), AML (Anti-Money Laundering), and related regulatory reporting obligations.
• Service Communications: Sending important account-related notifications, transaction confirmations, and service updates.
• Marketing (With Consent): Sending promotional information, bonuses, and special offers only where you have given explicit consent. You may unsubscribe at any time.
• Platform Enhancements: Analysing usage patterns to improve the user experience, platform performance, and new features Mat6 Tube.

4Information Sharing & Disclosure

Mat6 Tube does not sell or trade your personal data. However, in certain circumstances, we may need to share your information with the following parties:

• Payment Service Providers: We share the necessary transaction details with local Malaysian payment processors (such as FPX, Touch 'n Go, and GrabPay providers) solely for the purpose of processing your financial transactions.
• Game Service Providers: Third-party game software providers that supply Live Casino games, slots, and Sports Betting platforms may receive data necessary for game operations.
• Regulatory Authority: We may be required to disclose information to Malaysian authorities or law enforcement agencies when compelled to do so by law, court order, or valid legal process.
• Identity Verification Service: For KYC and age verification purposes, identity information may be processed by recognised verification service providers.

All third parties working with Mat6 Tube are bound by strict data protection agreements and are only permitted to use your data for the specified purposes. We do not allow them to use your data for their own purposes.

5Data Security Measures

The security of your personal data is the highest priority for Mat6 Tube. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure:

• Data Encryption in Transit: All communications between your device and our servers Mat6 Tube protected by 256-bit TLS/SSL protocols.
• Encryption of Data at Rest: Sensitive data such as financial information and passwords are stored in encrypted format using industry-standard protocols.
• Two-Factor Authentication (2FA): We encourage and support the use of 2FA as an additional layer of security for your account.
• Internal Access Controls: Only staff of Mat6 Tube who are authorised, have a legitimate business need, and have access to member personal data. All access is logged and monitored.
• Continuous Security Monitoring: Our systems are actively monitored 24/7 to detect any unauthorised access attempts or suspicious activity.
• Regular Security Audits: We conduct regular security audits and penetration testing through independent third parties.

If you suspect that your account Mat6 Tube your account has been accessed without authorisation, please contact us immediately at support@mat6tube.xyz.

6Cookies & Tracking Technologies

Mat6 Tube uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance & Analytics Cookies: Helping us understand how members use Mat6 Tube, which pages are most popular, and where any technical issues occur, so we can address them.
• Preference Cookies: Saving your preferences such as language, time zone, and display settings so you don't have to reconfigure them each time you visit.
• Marketing Cookies (With Consent): Used to deliver relevant promotions and offers to you based on your interests and activity on the platform.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Mat6 Tube.

7Your Rights as a User

Under Malaysia's PDPA and data protection best practices, you have the following rights regarding your personal data with Mat6 Tube:

• Access Rights: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request a correction.
• Right to Erasure: You may request the deletion of your personal data, subject to legal retention requirements and compliance obligations.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: You may withdraw any consent given for the processing of your data at any time, without affecting the validity of processing carried out prior to that withdrawal.
• Right to Lodge a Complaint: If you believe your privacy rights have been violated, you may file a complaint with the relevant authorities in Malaysia.

To exercise any of the rights above, please contact our data protection team at support@mat6tube.xyz stating your request clearly. We will respond within 14 business days.

8Data Retention Period

Mat6 Tube does not retain your personal data for longer than necessary. Data retention periods are as follows:

• Active Account Data: Retained for the duration your account remains active, plus any additional period required for legal compliance following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• Security Logs: Retained for 2 years for the purposes of security incident investigation if required.
• Marketing Communications Data: Retained until you withdraw consent or request deletion.
• KYC & Identity Verification Data: Retained in accordance with AML and applicable regulatory requirements, typically 5–7 years after the business relationship ends.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures Mat6 Tube.

9Children's Privacy

Platform Mat6 Tube is intended for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that we have collected personal data from a minor without proper verification, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us right away.

10Changes to This Privacy Policy

Mat6 Tube may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or enhanced service features. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Notifying registered members via email or in-platform notification at least 7 days before any changes take effect.
• Displaying a clear notice on the platform's main page Mat6 Tube during the transition period.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any of the changes, please discontinue use of the platform and contact us to close your account.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Mat6 Tube handles your personal data, our data protection team is ready to assist:

• Privacy Email: support@mat6tube.xyz (please state "Privacy Inquiry" in the subject line)
• Live Chat: Available 24/7 at the bottom right corner of the platform Mat6 Tube
• FAQ: Visit the FAQ us for answers to common questions

We respond to all privacy enquiries in Bahasa Melayu and are committed to addressing every complaint within 14 business days. Your trust in Mat6 Tube is something we do not take lightly.